Terms & Conditions
MAKING A PURCHASE
Ordering from this site could not be easier. Browse our site and when you find the programme(s) that you wish to buy click the "Buy Now" button to put them into your shopping basket.
Once you have finished making your selections, click on "Checkout" and you will be asked to register on this site (if you have not already done so) by providing a few details
which we will need to be able to satisfy your orders.
NOTE: Your order must be placed on our website or via the telephone. To place an order over the phone call 01737 831451. We currently accept credit card payments through Paypal.
You do not need a Paypal account to use this site but you can use your Paypal account if you have one.
CANCELLING AN ORDER
You have the right to cancel an order within 5 days of delivery. You do not need to give us any reason for cancelling your order, nor will you have to pay any penalty.
To cancel an order, email firstname.lastname@example.org detailing the items that you wish to return and follow the instructions in the email you receive back. Package the items
securely and send back to the address that we provice you with. We recommend that you use a recorded delivery service.
Note that you will be responsible for the costs of returning the goods to us unless we delivered the item(s) to you in error. When we receive the goods we will refund either all
or the relevant part of the purchase price for the item(s), provided that the goods in question are returned by you and received by us in the condition they were in
when delivered to you.
If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the
amount to be re-credited to you.
In the event that any of our goods are listed at an incorrect price due to typographical error or due to any omission on our behalf or for any other reason whatsoever, we
shall have the right to refuse to accept any order from you or to cancel any order received from you based on the incorrect price whether or not the order has been placed.
In either event we reiterate that an order will only be accepted by us as a legally binding contract once the goods ordered by you have been dispatched to you by us.